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Aquatic Experts Help Center

Find Answers. Find the Right Solution.

Your guide to Aquatic Experts products, filtration, water care, setup, and maintenance — all in one place.

Compare the main options

Choose your filter media based on the type of debris you want to capture and the level of water clarity you want to achieve.

Aquatic Experts FilterFirst Aquarium Filter Media
Everyday Filtration

FilterFirst

Dual-density mechanical filtration designed to capture larger debris and finer particles in one pad.

View FilterFirst →
Aquatic Experts ClassicBlue Aquarium Filter Pad
Strong Water Flow

ClassicBlue

Open bonded construction designed for dependable debris capture while maintaining strong water flow.

View ClassicBlue →
Aquatic Experts Water Polishing Filter Pad
Fine Particle Removal

Polishing Pad

Dense mechanical filtration designed to capture extremely fine suspended particles for an extra-clear, polished appearance.

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Aquatic Experts Aquarium Carbon Filter Pad
Odor & Discoloration

Carbon Pad

Carbon-infused filtration media for debris capture plus help reducing odors and discoloration.

View Carbon Pad →
Answers that get to the point

Aquarium Filter Pad FAQs

On this page
Compare filter pads FilterFirst Polishing Pads Setup & fit Maintenance & troubleshooting
Everyday mechanical filtration

FilterFirst & ClassicBlue

What’s the difference between FilterFirst and ClassicBlue?
FilterFirst is a dual-density filter pad designed to capture both larger debris and finer particles in one pad. ClassicBlue has a more open bonded construction that provides dependable mechanical filtration and is a good choice when you want effective debris capture with strong water flow.
What’s the difference between FilterFirst and a Polishing Pad?
FilterFirst handles everyday mechanical filtration by capturing larger debris along with finer particles. A Polishing Pad is much denser and is designed to capture extremely fine suspended particles for an extra-clear, polished-water appearance.
Which side of FilterFirst should the water hit first?
Incoming water should contact the softer, more open side first. This allows larger particles to be captured before water moves through the denser layer.
Does FilterFirst have a micron rating?
No. Because FilterFirst uses a layered nonwoven construction rather than uniform micron-sized openings, it does not have a true micron rating. If filtration at a specific micron level is needed, use a micron-rated Polishing Pad.
Do I need FilterFirst and ClassicBlue together?
Not necessarily. Either pad can be used on its own depending on filtration needs. Some aquarium owners combine different mechanical media, but adding additional layers can reduce water flow, so more is not always better.
Does FilterFirst remove odors, discoloration, or chemicals?
No. FilterFirst provides mechanical filtration and is designed to capture suspended debris. For odors, discoloration, and certain dissolved substances, use activated carbon or another appropriate chemical filtration media.
Should I remove FilterFirst when treating fish with medication?
FilterFirst itself is mechanical filtration and generally does not need to be removed when using aquarium medications. Activated carbon, however, may remove some medications from the water, so follow the medication manufacturer’s instructions.
Which Aquatic Experts filter pad should I choose?
For everyday mechanical filtration with both coarse and fine debris capture, choose FilterFirst. For durable, open mechanical filtration with strong water flow, choose ClassicBlue. For extremely fine particle removal and extra-clear water, add a Polishing Pad after regular mechanical filtration.
Extra-fine filtration

Polishing Pads

Should I use FilterFirst before a Polishing Pad?
Yes. Water should pass through FilterFirst first so larger debris is removed before reaching the Polishing Pad. This helps prevent the polishing media from clogging too quickly.
Which side of the Polishing Pad should face the incoming water?
The soft side should face the incoming water. Water then passes through the denser portion of the pad for fine-particle filtration.
What does a Polishing Pad do?
A Polishing Pad captures very fine suspended particles that standard filter media may miss. It is designed to improve water clarity and give the aquarium a cleaner, polished appearance.
Which is finer: 50 micron or 100 micron?
A 50-micron pad is finer than a 100-micron pad and can capture smaller particles. Because finer media captures more debris, it may also require more frequent cleaning.
Can a Polishing Pad reduce water flow?
Yes. Because polishing media is very dense, water flow can decrease as the pad collects debris. Using FilterFirst or another mechanical pad before the Polishing Pad can help it stay cleaner longer.
Can Polishing Pads help with cloudy or green aquarium water?
They can help capture very fine suspended particles, including some suspended algae. If cloudy or green water continues to return, filtration alone may not solve the underlying cause. Water quality, lighting, feeding, and aquarium maintenance should also be evaluated.
Fit your filtration system

Setup & Fit

Can I cut Aquatic Experts filter pads to fit my filter?
Yes. Aquatic Experts cut-to-fit filter media can be trimmed for many hang-on-back filters, canister filters, sumps, and custom filtration systems.
Can FilterFirst be used in a canister filter?
Yes. FilterFirst works well as mechanical filtration in many canister filters. Place it early in the filtration path so debris is removed before water reaches biological and chemical media.
Can I use FilterFirst in a hang-on-back filter?
Yes, as long as the pad is cut to the proper size and does not block water flow. Make sure water can pass through the media rather than bypassing it.
What order should aquarium filter media go in?
A good general rule is coarse to fine. Start with mechanical media that removes larger debris, followed by finer mechanical or polishing media, then chemical media such as activated carbon when needed, and biological media where appropriate.
Can I replace the disposable cartridge that came with my filter with cut-to-fit media?
In many filters, yes. Aquatic Experts cut-to-fit media can be trimmed to fit a wide range of filter systems. Some disposable cartridges also contain activated carbon or provide surface area for beneficial bacteria, so make sure the replacement setup still provides the types of filtration the aquarium needs.
Keep water moving freely

Maintenance & Troubleshooting

Can FilterFirst be rinsed and reused?
FilterFirst can often be gently rinsed to remove trapped debris and reused while the pad remains in good condition. Replace it when it becomes difficult to clean, begins breaking down, or restricts water flow.
How often should I clean or replace my filter pads?
There is no single schedule that works for every aquarium. Check the pads regularly and clean or replace them when they become heavily loaded with debris or begin restricting water flow. Heavily stocked aquariums may require more frequent maintenance.
Can replacing all of my filter media at once hurt my aquarium cycle?
It can. Beneficial bacteria live throughout the aquarium and on established biological filter media. Avoid replacing all established biological media at the same time whenever possible. Mechanical pads can be cleaned or replaced as needed, but established biological media should be handled more carefully.
How do I know when my filter pad needs to be cleaned or replaced?
Watch for reduced water flow, water bypassing the pad, or a pad that is heavily loaded with debris. Rinse reusable media when needed and replace it when it becomes difficult to clean, begins breaking down, or continues restricting water flow.
Why is water going around my filter pad instead of through it?
Water bypass usually means the pad is clogged, too dense for the filter’s flow rate, improperly fitted, or there are too many layers restricting flow. Clean or replace the pad and make sure water has a clear path through the filtration media.
Mechanical Filtration Guide

Filter Socks

Compare micron ratings, sizes, and attachment styles to find the right filter sock for your aquarium or sump.

Compare the main options

Choose based on the filtration level you want and the size and attachment style required by your filter-sock holder.

Aquatic Experts 4 inch 200 micron filter socks
Everyday Flow

4" 200 Micron Filter Socks

A strong everyday filtration option with more open pores for good flow and longer intervals between cleanings.

View 4" 200 Micron →
Aquatic Experts 4 inch 100 micron filter socks
Finer Filtration

4" 100 Micron Filter Socks

Finer mechanical filtration for capturing smaller particles when you want extra water polishing.

View 4" 100 Micron →
Aquatic Experts 7 inch 200 micron filter socks
Larger Ring Size

7" 200 Micron Filter Socks

Larger-ring filter socks for compatible sump and filtration systems that require a 7-inch opening.

View 7" Filter Socks →
Aquatic Experts drawstring filter socks
No Ring Required

Drawstring Filter Socks

Flexible drawstring attachment for filtration setups that do not use a rigid filter-sock ring holder.

View Drawstring Socks →
Answers that get to the point

Filter Sock FAQs

On this page
Compare filter socks Micron ratings Size & compatibility Cleaning & replacement
Choose your filtration level

Micron Ratings

Should I choose a 100-micron or 200-micron filter sock?
A 100-micron sock provides finer filtration and captures smaller particles, but it will generally clog faster. A 200-micron sock allows more flow and usually lasts longer between cleanings. Many hobbyists use 200 micron for everyday filtration and switch to 100 micron when they want extra water polishing.
Does a lower micron number mean the filter sock is thicker?
No. Micron rating refers to the size of the openings in the material, not the thickness of the sock. A 100-micron sock has smaller openings than a 200-micron sock.
Are Aquatic Experts felt filter socks treated or glazed?
The socks are untreated. The felt remains soft and flexible so water can pass through while debris is trapped.
Measure the holder first

Size & Compatibility

How do I choose the correct filter sock size?
Choose a ring diameter and length that fit the sump or filter-sock holder. Ideally, the sock should hang freely without resting on the bottom of the sump.
Is a longer filter sock better than a shorter one?
Not necessarily. Use the length that properly fits the sump. A sock hanging partly in the water can help reduce splashing, but it should not lie on the bottom of the sump.
Will Aquatic Experts ring filter socks fit Red Sea Reefer systems?
No. Aquatic Experts ring-style filter socks are not designed to properly fit Red Sea Reefer filter-sock holders.
Keep water flowing freely

Cleaning & Replacement

How often should I change or clean my filter socks?
It depends on the aquarium’s bioload, but the important thing is to change or clean them before they become clogged or begin overflowing. Heavily stocked systems may require more frequent changes.
Can Aquatic Experts filter socks be washed and reused?
Yes. They are designed to be reusable. Clean, rinse, and dry them thoroughly before returning them to the aquarium, and make sure no cleaning chemicals remain.
When should I replace a filter sock instead of cleaning it again?
Replace it when the material becomes thin, develops holes, or the stitching or seams begin to fail.
Match the Bag to the Media

Mesh Media Bags

Choose the mesh opening based on the size of the filter media you need to contain while still allowing water to flow freely through it.

Compare the main options

Smaller mesh openings help contain finer media, while larger openings allow more water flow around larger filter media.

Aquatic Experts Extra Fine Mesh Media Bags
Very Fine Media

Extra Fine Mesh Bag

Designed for very fine filter media and small resins that could escape through larger mesh openings.

View Extra Fine →
Aquatic Experts Fine Mesh Media Bags
Small Granulated Media

Fine Mesh Bag

A balanced mesh option for activated carbon and other small granulated filtration media.

View Fine →
Aquatic Experts High Flow Mesh Media Bags
Larger Granules

High Flow Mesh Bag

Larger mesh openings for bigger filtration media where strong water flow is a priority.

View High Flow →
Aquatic Experts Max Flow Mesh Media Bags
Large Biological Media

Max Flow Mesh Bag

Open mesh designed for larger biological media such as Bio Balls, ceramic media, rock, and crushed coral.

View Max Flow →
Answers that get to the point

Mesh Media Bag FAQs

On this page
Compare mesh bags Choosing a bag Fit & compatibility Use & care
Match the mesh to the media

Choosing a Mesh Bag

Which Aquatic Experts Mesh Media Bag should I choose?
Choose based on the size of the media you need to contain. Extra Fine is for very small resins such as Purigen and Chemi-Pure; Fine works well for activated carbon and other small granulated media; Max Flow is designed for larger biological media such as Bio Balls, ceramic media, rock and crushed coral.
What is the mesh size of the Fine Mesh Media Bag?
The current Fine Mesh Bag is approximately 450 microns, giving you a balance of media containment and water flow.
Which media bag should I use for Purigen or Chemi-Pure?
Use the Extra Fine Mesh Media Bag. Its very small openings are designed to contain fine resin media that could escape through larger mesh.
Which bag should I use for activated carbon?
The Fine Mesh Media Bag is a good choice for most small granulated activated carbon. Very fine media may require the Extra Fine bag.
Which bag should I use for Bio Balls or ceramic media?
Use the Max Flow Mesh Media Bag. Its larger openings allow excellent water flow around biological filter media.
Choose a size that fits your filter

Fit & Compatibility

Will Aquatic Experts Mesh Media Bags fit my filter?
They are designed to work with a wide variety of aquarium filters, including canister filters, sumps and power filters. Choose a bag size that fits the space available in your particular filter.
Can Aquatic Experts Mesh Media Bags be used in freshwater and saltwater aquariums?
Yes. The bags are designed for aquatic filtration and can be used in freshwater and saltwater systems; appropriate larger-mesh bags can also be used for pond filtration.
Keep water moving through the media

Use & Care

Can Mesh Media Bags be washed and reused?
Yes. The bags are designed to be emptied, cleaned and refilled with fresh filter media as needed.
How tightly should I fill a Mesh Media Bag?
Avoid packing the bag too tightly. Water needs room to move through and around the media for effective filtration. Fill the bag enough to keep the media contained while still allowing good water flow.
Build Your Biological Filtration

Biological Media

Give beneficial bacteria the surface area they need while keeping water moving freely through your aquarium or pond filtration system.

Compare the main options

Choose the biological media and containment option that best fits the space and flow pattern inside your filtration system.

Aquatic Experts 1.5 inch Bio Balls
Aquarium & Pond

1.5" Bio Balls

Open, spined biological media that provides surface area for beneficial bacteria while allowing water to flow through.

View 1.5" Bio Balls →
Aquatic Experts 1 inch Bio Balls
Compact Biological Media

1" Bio Balls

Smaller Bio Balls for biological filtration when a more compact media size works better in your filter setup.

View 1" Bio Balls →
Aquatic Experts AquaMaze Biological Filter Media
Aquarium Bio Media

AquaMaze

Biological filter media designed to provide additional surface area for beneficial bacteria inside your aquarium filter.

View AquaMaze →
Aquatic Experts Bio Ball Mesh Bags
Keep Media Contained

Bio Ball Mesh Bags

A simple way to keep Bio Balls contained while still allowing water to move freely around the biological media.

View Bio Ball Bags →
Answers that get to the point

Biological Media FAQs

On this page
Compare biological media How Bio Balls work Cleaning & care Quantity & establishment
Support beneficial bacteria

How Bio Balls Work

What do Bio Balls do?
Bio Balls provide a large amount of surface area for beneficial bacteria to grow. These bacteria are an important part of biological filtration and help break down harmful waste such as ammonia and nitrite in aquariums and ponds.
Where should Bio Balls go in my filter?
Place Bio Balls after your mechanical filter media whenever possible. A filter pad can remove larger debris before the water reaches the Bio Balls, helping keep biological media cleaner and allowing water to flow freely around it.
Can I put Bio Balls directly in my aquarium or pond?
Yes, beneficial bacteria can still grow on Bio Balls placed directly in the water. However, they generally work best in a filter chamber or mesh media bag where water is continuously flowing through them.
Do Aquatic Experts Bio Balls float?
Yes. Bio Balls are lightweight and can float or move with the current. A mesh media bag is a simple way to keep them contained.
Protect your biological filtration

Cleaning & Care

Do Bio Balls need to be cleaned?
Usually very little cleaning is needed when mechanical filtration is placed before the Bio Balls. In ponds or systems where debris reaches them, they may occasionally need a gentle rinse.
How should I clean Bio Balls without harming the beneficial bacteria?
Gently rinse or swish them in old aquarium or pond water or dechlorinated water. Avoid rinsing established Bio Balls with chlorinated tap water because chlorine can harm the beneficial bacteria living on the media.
What are Aquatic Experts Bio Balls made from?
Aquatic Experts 1.5-inch Bio Balls are made from 100% polypropylene and are designed for biological filtration in freshwater, saltwater, ponds and other aquatic filtration systems.
How long do Bio Balls last?
Bio Balls are made from durable high-density plastic and are designed to maintain their shape rather than degrade or wear out during normal use. Unlike disposable filter media, they generally do not need routine replacement.
Why use Bio Balls instead of lava rock?
Lava rock contains small pores that can collect debris and become difficult to clean. Aquatic Experts Bio Balls use an open, spined design that provides surface area for beneficial bacteria while allowing debris and water to move through more easily. They are also much lighter to handle.
Getting biological filtration established

Quantity & Establishment

How many 1.5-inch Bio Balls do I need for my pond?
A starting point is about 30 Bio Balls per 100 gallons for a typically stocked pond. The amount needed can vary depending on fish load and feeding, so continue monitoring ammonia and nitrite levels.
How long does new biological media take to establish?
The time needed depends on factors such as bioload, water conditions, whether established media is already present, and whether beneficial bacteria are being added. Monitor ammonia and nitrite while the biological filtration becomes established.
Pond Filtration Guide

Pond Filter Pads

Build a coarse-to-fine filtration system that captures heavy pond debris first and smaller particles afterward for better water clarity and flow.

Compare the main options

Start with coarse filtration for larger debris, then add finer media when you want to capture smaller suspended particles.

Aquatic Experts Black Coarse Pond Filter Pad
Coarse Filtration

Black Coarse Pond Pad

Captures larger pond debris while maintaining strong water flow. A good first stage in a coarse-to-fine filtration setup.

View Black Coarse →
Aquatic Experts Cream Coarse 2 inch Pond Filter Pad
Heavy Debris Loads

Cream 2" Coarse Pond Pad

Extra-thick 2-inch coarse filtration designed for ponds that experience heavier debris loads.

View Cream Coarse →
Aquatic Experts White Fine Pond Filter Pad
Finer Particle Capture

White Fine Pond Pad

Finer mechanical filtration that captures smaller particles after larger debris has already been removed.

View White Fine →
Answers that get to the point

Pond Filter Pad FAQs

On this page
Compare pond pads Choosing & layering Fit & specifications Cleaning & replacement
Build filtration from coarse to fine

Choosing & Layering

What’s the difference between the Black, Cream and White Pond Filter Pads?
The Black Coarse Pad captures larger debris while maintaining strong flow. The Cream Coarse Pad is an extra-thick 2-inch coarse option for heavy debris loads. The White Fine Pad captures smaller particles for improved water clarity.
What order should I place coarse and fine pond filter pads?
Always filter coarse to fine. Pond water should pass through a coarse pad first to remove larger debris, then through the White Fine Pad to capture smaller particles. This helps prevent the fine pad from clogging too quickly.
Should I use both coarse and fine pads if my pond collects a lot of leaves and debris?
Yes. This is an especially good setup for ponds under trees or ponds with heavy debris. The coarse pad catches leaves and larger waste before the water reaches the fine pad.
Customize your filter setup

Fit & Specifications

Can Aquatic Experts Pond Filter Pads be cut to fit my filter?
Yes. They are designed to be cut to fit many pond-filter configurations. A cardboard template and strong scissors or a utility knife can make custom fitting easier.
What is the micron or PPI rating of the Pond Filter Pads?
The coarse and fine pond pads do not have a true micron or PPI rating because of their nonwoven fiber construction. PPI is generally used for sponge media, while micron ratings are better suited to media with consistently sized openings.
Is the Black Pond Filter Pad coated with activated carbon?
No. The black color does not come from activated carbon. If you want chemical filtration for odors or discoloration, use a dedicated activated-carbon product separately.
Rinse, reuse and replace when needed

Cleaning & Replacement

Can Pond Filter Pads be rinsed and reused?
Yes. Aquatic Experts pond pads are durable and designed to be rinsed and reused while they remain structurally sound and maintain proper water flow.
How often should pond filter pads be replaced?
Mechanical pond pads do not need replacement on a fixed calendar. Rinse and reuse them while they remain structurally sound and allow good water flow. Replace them when they begin breaking down or no longer perform well after cleaning.
Clearer Water & Everyday Care

Water Quality & Water Care

Explore solutions for chemical filtration, cloudy water, tap-water conditioning, pond water care, and healthy aquatic plant growth.

Compare the main options

Each product solves a different water-care need, from odors and discoloration to cloudy water, conditioning tap water, and pond plant care.

Aquatic Experts Premium Activated Carbon
Odor & Discoloration

Premium Activated Carbon

Chemical filtration that helps reduce odors, discoloration, tannins, and certain dissolved contaminants.

View Activated Carbon →
Aquatic Experts KloudAway Aquarium Water Clarifier
Cloudy Freshwater

KloudAway

Helps clump tiny suspended particles together so mechanical filtration can capture them more easily in freshwater aquariums.

View KloudAway →
Aquatic Experts TankFirst Water Conditioner
Aquarium Tap Water

TankFirst

Aquarium water conditioner for preparing tap water for use in freshwater and saltwater aquarium systems.

View TankFirst →
Aquatic Experts PondFirst Pond Water Conditioner
Pond Tap Water

PondFirst

Pond water conditioner designed to prepare tap water for fish ponds and other outdoor aquatic systems.

View PondFirst →
Aquatic Experts VitaPlant Pond Plant Fertilizer
Pond Plant Care

VitaPlant

Liquid aquatic plant food designed to support healthy pond plant growth and vibrant color without added nitrogen or phosphorus.

View VitaPlant →
Answers that get to the point

Water Quality & Activated Carbon FAQs

On this page
Compare water-care products Activated carbon Cloudy water & KloudAway General water care
Chemical filtration

Activated Carbon

What does activated carbon do in an aquarium?
Activated carbon provides chemical filtration by adsorbing dissolved contaminants. It can help remove odors, discoloration and compounds such as tannins while improving water clarity.
Do I need activated carbon if I already use a filter pad?
The two perform different jobs. Filter pads provide mechanical filtration by trapping suspended debris, while activated carbon provides chemical filtration for odors, discoloration and dissolved contaminants. You can use both when your aquarium needs both types of filtration.
How much Aquatic Experts Premium Activated Carbon should I use?
A general guideline is approximately 1/8 cup per 10 gallons of aquarium water, which is equivalent to about 1/2 cup per 40 gallons.
How often should activated carbon be replaced?
Actual lifespan depends on the amount of dissolved organic material in the aquarium, but about once a month is a useful general starting point.
Where should activated carbon go in my filter?
Place activated carbon after your mechanical filtration whenever possible. Removing debris first helps keep the carbon cleaner and allows water to flow effectively through it.
Should Aquatic Experts Premium Carbon be rinsed before use?
Yes. Carbon pieces can rub together during shipping and create a small amount of dust, so a short rinse before use is recommended.
Can Aquatic Experts Premium Carbon be used for drinking water or pet drinking water?
No. Aquatic Experts Premium Carbon is designed for aquatic filtration and is not recommended for drinking-water filtration.
Should I use activated carbon all the time?
Not necessarily. Some aquarium owners use activated carbon continuously, while others use it only when they want help removing odors, discoloration, tannins or other dissolved contaminants. Whether you need it depends on your aquarium and filtration goals.
Does activated carbon remove ammonia, nitrite or nitrate?
Activated carbon is not a replacement for biological filtration. It is primarily used to adsorb odors, discoloration and certain dissolved organic compounds. Beneficial bacteria and proper aquarium maintenance are still needed to manage ammonia and nitrite.
Identify the cause first

Cloudy Water & KloudAway

What should I do if my aquarium water is cloudy?
First determine what is causing the cloudiness. KloudAway is designed for suspended particles in freshwater aquariums and works by clumping tiny particles so mechanical filtration can remove them. It is not designed for green water caused by free-floating algae and should not be used in saltwater aquariums.
Will KloudAway clear green aquarium water?
Usually not. Green water is generally caused by free-floating algae, which continuously reproduce. Addressing the underlying algae problem may require changes to lighting, nutrients, maintenance or an appropriate treatment method.
Simple setup questions

General Water Care

Do I need to perform a water change if I forgot to rinse a new filter pad?
Generally, no. Rinsing new media is a good practice to remove possible dust from cutting, packaging or shipping, but a water change is not normally required simply because a clean mechanical pad was installed without rinsing.

Dependable Products For All Types Of Aquariums and Ponds

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Aquatic Experts provides simple solutions, tested products, and expert information to aid aquarium and pond hobbyists in creating exceptionally beautiful, healthy aquariums and ponds.

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